Help
Support
Something broken, confusing, or missing? Email support@scalene.app and you'll hear from us soon.
Reporting a bug? Include these.
- Your device and OS version.
- Which platform and its version, which either app shows you in its own Settings.
- What you expected, and what happened instead.
- For notification problems: roughly when the deployment ran, and whether it showed up in the app itself.
Under no circumstances should you share your Vercel API token. Support will never ask for it.
Common questions
- How do I sign in?
- Create a Vercel access token at vercel.com/account/tokens and paste it into Scalene. Give it access to the teams you want to see. There is no Scalene account to create.
- Why am I not getting notifications?
- Check three things in order: that notifications are allowed for Scalene in your device's system settings, that the team is enabled in Scalene's notification settings, and that the token you signed in with administers that team - Scalene needs team admin access to register the webhook.
- Can different devices get different notifications?
- Yes. Preferences are stored per device rather than per account, so muting a project on your Mac leaves your iPhone untouched, and an Android phone keeps a set of its own. An Apple Watch is not registered separately: it shows what the iPhone it is paired with receives.
- Which platforms are supported?
- Scalene ships as two native apps. On Apple: iPhone and iPad on iOS 18 or later, Mac on macOS 14 or later, and Apple Watch on watchOS 10 or later - and the Mac version is a real Mac app, not an iPad app in a window. On Android: Android phones on Android 11 or later. The Android app is built for phones; there is no tablet layout, no desktop version, and no watch app.
- Is this made by Vercel?
- No. Scalene is an independent client that talks to Vercel's public API. It is not affiliated with or endorsed by Vercel Inc.
Looking for how data is handled? See the privacy policy.